Standing out from the crowd means being the best at something. What does your business do that is better than everyone else? If you can answer this question, you have successfully carved a niche in your market and differentiated your product and service. This becomes the anchor of your marketing message and the thread for word-of-mouth referral business.
Being the best, unfortunately, does not come from simply writing it down. It requires constant focus, refinement, measurement, and customer feedback. All of your efforts and day-to-day operations need to be in support of being the best.
Can you name a business that you consider the best at what they do? Do others consider your business the best?
Sunday, February 28, 2010
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